Rewind by chapter

Jeff Kaplan: World of Warcraft, Overwatch, Blizzard, and Future of Gaming: chapters

Timestamps from the YouTube edition.

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  1. Supporting ideas and defining warcraft
  2. Factions and the confidence of inexperience
  3. Competition crunch and testing
  4. Delays and the cost of long hours
  5. Quests as a levelling structure
  6. Playtests and continuous objectives
  7. Direction iteration and observing players
  8. Rewards mastery and player motivation
  9. Genres cooperation and shared worlds
  10. Multiplayer stories and player agency
  11. Worlds music and zone sequences
  12. The green hills quest
  13. Quest mistakes and polish
  14. Working with testing specialists
  15. Hotfixes care and balance
  16. Leading wow and live emergencies
  17. Launch communication and colleagues leaving
  18. The first blizzcon
  19. Meeting players beyond online criticism
  20. Enthusiasm and the effects of criticism