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The Home Depot: chapters

Timestamps from the YouTube edition.

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  1. Changing management approaches
    Listen from 2:03:20 on YouTube (external site)
  2. Measuring service and store culture
    Listen from 2:09:10 on YouTube (external site)
  3. Growth, margins and shareholder expectations
    Listen from 2:15:00 on YouTube (external site)
  4. The annual meeting and leadership change
    Listen from 2:21:40 on YouTube (external site)
  5. The downturn and a new start
    Listen from 2:27:48 on YouTube (external site)
  6. Incentives and a return to core priorities
    Listen from 2:34:10 on YouTube (external site)
  7. Online orders and the distribution network
    Listen from 2:42:30 on YouTube (external site)
  8. A changing promise to customers
    Listen from 2:49:10 on YouTube (external site)
  9. The pandemic meets existing logistics
    Listen from 2:55:50 on YouTube (external site)
  10. Professional and consumer demand
    Listen from 2:59:57 on YouTube (external site)
  11. Leadership connections and the founders
    Listen from 3:05:50 on YouTube (external site)
  12. Preserving values while changing tactics
    Listen from 3:12:04 on YouTube (external site)
  13. Assessing durable competitive advantages
    Listen from 3:16:18 on YouTube (external site)
  14. Housing and the size of the opportunity
    Listen from 3:19:17 on YouTube (external site)
  15. Recommendations and closing credits
    Listen from 3:26:27 on YouTube (external site)